Refund Policy
Last updated: 21 August 2026
This Refund Policy is provided by James Macdonald trading as Calmer Nights. References to “Calmer Nights”, “we”, “us” and “our” in this policy mean James Macdonald trading as Calmer Nights.
Our money-back guarantee
We want you to find your Baby Sleep Rescue Plan useful.
If you receive your personalised plan and do not find it useful, contact hello@calmer-nights.com within 14 days of receiving it and request a refund.
You do not need to prove that your baby's sleep failed to improve. We do not guarantee particular sleep outcomes.
Approved refunds will be returned to the original payment method.
Your statutory rights
Our voluntary money-back guarantee is additional to your statutory consumer rights and does not replace or restrict them.
Different statutory rules can apply to digital content, including rights relating to content that is faulty, not as described or otherwise does not meet applicable legal requirements.
Immediate digital supply
Because your personalised plan is intended to be generated and delivered shortly after you complete the questionnaire, we may ask you to expressly agree to digital supply beginning during the statutory cancellation period and acknowledge the effect this has on your cancellation rights.
Problems with your plan
If your plan does not arrive, cannot be opened, appears incomplete, or you believe there is another problem with your order, contact hello@calmer-nights.com so that we can investigate.
Requesting a refund
Email hello@calmer-nights.com with the email address used for your order and state that you would like to use the Calmer Nights money-back guarantee.
We will provide any further information reasonably required to identify the purchase and process the request.
Refund Policy
Last updated: 21 August 2026
This Refund Policy is provided by James Macdonald trading as Calmer Nights. References to “Calmer Nights”, “we”, “us” and “our” in this policy mean James Macdonald trading as Calmer Nights.
Our money-back guarantee
We want you to find your Baby Sleep Rescue Plan useful.
If you receive your personalised plan and do not find it useful, contact hello@calmer-nights.com within 14 days of receiving it and request a refund.
You do not need to prove that your baby's sleep failed to improve. We do not guarantee particular sleep outcomes.
Approved refunds will be returned to the original payment method.
Your statutory rights
Our voluntary money-back guarantee is additional to your statutory consumer rights and does not replace or restrict them.
Different statutory rules can apply to digital content, including rights relating to content that is faulty, not as described or otherwise does not meet applicable legal requirements.
Immediate digital supply
Because your personalised plan is intended to be generated and delivered shortly after you complete the questionnaire, we may ask you to expressly agree to digital supply beginning during the statutory cancellation period and acknowledge the effect this has on your cancellation rights.
Problems with your plan
If your plan does not arrive, cannot be opened, appears incomplete, or you believe there is another problem with your order, contact hello@calmer-nights.com so that we can investigate.
Requesting a refund
Email hello@calmer-nights.com with the email address used for your order and state that you would like to use the Calmer Nights money-back guarantee.
We will provide any further information reasonably required to identify the purchase and process the request.